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Dirty linen top bugbear in hotels

Peter Woodman
Monday, April 8, 2013

People preferring not to wash their dirty linen in public are a bit more picky about the state of their bedding in hotels, according to a survey.

Dirty bed linen and bath towels are the main bugbear of hotel guests, the poll by insurance company Direct Line found.

The next biggest complaint was drunk or noisy next-room guests, followed by building work going on close to the hotel.

Guests also cared little for poor quality food at their hotel or for being hassled by travel reps to go on excursions.

Bagging the best places around the beach or pool by laying towels down early only annoyed 31 per cent of the 2,000 UK adults polled.

Poor weather while away and flight delays were also far less of a concern than hotel cleanliness and food quality.

© PAA 2013

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